Un séjourConfortable,Un séjourMémorable.
Legal Center
Understand the rules, responsibilities and policies that govern your use of dthotel.
Dernière mise à jour : 1 July 2026 Version 4.1 ~12 min read
Résumé en langage clair.These terms set out the agreement between you, dthotel and our hotel partners. The text below is placeholder content for design purposes and is not legal advice.
By accessing or using dthotel, you agree to be bound by these Terms and Conditions and all policies referenced within. If you do not agree, please do not use the platform.
You must be at least 18 years old and able to form a binding contract to book on dthotel. By booking, you confirm you meet these requirements and that all information you provide is accurate.
You are responsible for keeping your account credentials confidential and for all activity under your account. Notify us immediately of any unauthorised use.
A booking is confirmed once payment (or a valid guarantee) is received and you receive a confirmation. Rates, availability and room details are shown at the time of booking.
Example: a "Pay at Hotel" rate secures your room with a card guarantee; you are charged at the property during check-in.
Prices are shown per stay and include applicable taxes and fees unless stated otherwise. Local levies payable at the hotel, if any, are indicated before you confirm.
We accept major cards, UPI, wallets and select partners. Payments are processed by PCI-DSS-compliant providers. We store a tokenised reference and the last four digits only.
Stay alert: dthotel will never ask for your full card number, password or OTP by phone or email.
Wallet credits and reward points have no cash value except as described, are non-transferable, and may expire. Reward tiers and multipliers are subject to the loyalty program terms.
Promotional codes are subject to eligibility, validity windows and usage limits. Offers cannot be combined unless stated, and we may withdraw promotions that are misused.
Cancellation terms vary by rate and are shown on each booking. Most flexible rates allow free cancellation up to 24 hours before check-in; non-refundable rates are marked clearly.
Eligible refunds are returned to your original payment method or dthotel wallet within 5–7 business days of an approved cancellation. Partner or bank processing times may vary.
Partner hotels are responsible for the accuracy of their listings, the quality of the stay, and compliance with local laws and safety standards.
Guests agree to use the property respectfully and follow house rules.
A valid government-issued photo ID matching the lead guest is required at check-in. Standard check-in is from 2:00 PM and check-out by 12:00 PM unless otherwise stated.
Guests may be liable for damage caused to the property during their stay. Hotels may request a security deposit and charge for damage beyond normal wear and tear.
The platform may link to third-party services (payments, maps, transport). We are not responsible for their content or practices; their terms apply to your use of them.
Which third parties are involved? Payment gateways, mapping providers, communication services and optional add-ons such as airport transfers. Each is bound by its own agreement.
All content, trademarks and software on dthotel are owned by us or our licensors. You may not copy, modify or distribute them without permission.
Our handling of personal data is described in the Privacy Policy, which forms part of these terms.
The platform is provided "as is". We do not warrant uninterrupted or error-free service, and we are not the provider of the accommodation itself.
To the extent permitted by law, dthotel's liability is limited to the amount paid for the affected booking. We are not liable for indirect or consequential losses.
We may suspend or terminate accounts that breach these terms. You may close your account at any time from Profile and Settings.
We aim to resolve disputes amicably. Where that is not possible, disputes are governed by the applicable law and jurisdiction stated in your booking confirmation.
Policy highlights: no-shows may be charged per the rate rules; neither party is liable for force majeure events; if a hotel cancels, we rebook or fully refund you; policy violations may lead to cancellation without refund.
We may update these terms as our services evolve. Material changes will be posted here and, where appropriate, notified to you. Continued use means acceptance of the updated terms.
Questions about these terms? Our legal and compliance team can help clarify any part of this agreement. Reach us at legal@dthotel.com.
Notre équipe est à votre disposition pour toute question ou demande.
legal@dthotel.com