Cookie Policy

1Introduction

This Cookie Policy explains how dthotel uses cookies and similar technologies across our website and apps, and how you can control them.

2What Are Cookies

Cookies are small text files placed on your device when you visit a site. They help the site remember your actions and preferences over time.

Example: a necessary cookie keeps you signed in as you move between pages so you don't have to log in repeatedly.

3Why We Use Cookies

• Keep you signed in and secure.
• Remember your preferences and currency.
• Measure and improve performance.
• Show relevant offers (with consent).

4Cookie Categories

We group cookies into five categories so you can make informed choices. Necessary cookies are always active; the rest are optional and off unless you enable them.

• Necessary — core functionality & security. Always on.
• Functional — remembers your preferences & choices.
• Analytics — helps us understand & improve the site.
• Marketing — personalised offers & relevant ads.
• Personalization — tailored recommendations.

5Necessary Cookies

Essential for core features like sign-in, security and checkout. The site cannot function properly without them, so they cannot be switched off.

6Functional Cookies

Remember choices such as language, currency and layout to give you a more personalised experience.

7Analytics Cookies

Help us understand how the site is used so we can improve it. Data is aggregated and does not identify you personally.

8Marketing Cookies

Used to deliver relevant offers and measure campaigns. These are only set with your consent.

Your choice: marketing cookies stay off until you opt in, and you can withdraw consent anytime.

9Third-party Cookies

Some cookies are set by trusted partners that power features like maps, payments and analytics. Their use is governed by their own privacy policies.

10Third-party Services

We work with the following categories of providers.

• Google Analytics — usage analytics (_ga, _gid).
• Google Maps — maps & directions.
• Stripe — payments & fraud checks.
• PayPal — payments.
• Facebook Pixel — marketing measurement.
• Firebase — notifications & app metrics.
• Cloudflare — security & performance.

11Managing Cookies

You can manage cookies in the Preference Center at any time, or through your browser. Disabling some cookies may affect how the site works.

12Browser Settings

All major browsers let you view, block and delete cookies from their settings. Refer to your browser's help pages for step-by-step instructions.

How do I clear cookies? Open your browser settings, find Privacy & Security, then "Clear browsing data" and select Cookies. You can also block third-party cookies there.

13Consent Management

Your consent choices are stored so we can honour them on future visits. You can revisit and change them whenever you like from this page.

14Your Privacy Controls

• Manage Consent — adjust your cookie preferences.
• Delete Cookies — clear dthotel cookies now.
• Browser Settings — control cookies in your browser.
• Download Data — export a copy of your data.
• Delete Account — remove your account & data.

15Cookie FAQ

What happens if I disable cookies? Necessary cookies keep the site working. Disabling optional cookies may mean some preferences aren't remembered and recommendations are less tailored.

Can I change my preferences later? Yes — return to this page anytime and update the Preference Center. Your new choices take effect immediately.

Which cookies are required? Only "Necessary" cookies are required for sign-in, security and checkout. Everything else is optional.

How long are cookies stored? Session cookies clear when you close your browser; persistent cookies last from a few days up to 24 months depending on their purpose.

16Updates

We may update this Cookie Policy as our services and regulations evolve. The "last updated" date reflects the current version, and material changes will be highlighted here.

17Contact the Privacy Team

Questions about cookies? Our privacy team is happy to help with any cookie or consent question. Reach us at privacy@dthotel.com.